Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered by Guangzhou Luhang Technology Co., Ltd (“we”, “us”, or “our”).
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Processing time includes order verification, quality inspection, and packaging.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations
We offer domestic and international shipping, subject to destination availability, carrier limitations, and local regulations.
If we are unable to ship to a specific destination, we will notify you and arrange a cancellation or refund if applicable.
3. Estimated Delivery Time
Estimated delivery times vary depending on destination, shipping method, and logistics conditions:
- Standard Shipping: approximately 7–15 business days
- Express Shipping: approximately 5–10 business days (if available)
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
4. Shipping Fees
- Shipping fees are calculated and displayed at checkout unless otherwise stated.
- Free shipping promotions may be offered from time to time and will be clearly indicated on the website or during checkout.
5. Customs, Duties, and Taxes
- International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.
- These charges are not included in the product price or shipping fees and are the responsibility of the customer.
- We are not responsible for delays caused by customs inspections or clearance procedures.
6. Order Tracking
- A tracking number will be provided once your order has been shipped (if available).
- Tracking updates may take 24–72 hours to appear after shipment, depending on the carrier.
7. Shipping Address Accuracy
- Customers are responsible for providing complete and accurate shipping information at checkout.
- We are not responsible for delivery delays, failed deliveries, or additional costs caused by incorrect or incomplete addresses.
- Additional shipping charges may apply if an order is returned due to address issues.
8. Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and provide a reasonable solution where possible.
9. Force Majeure
We are not responsible for shipping delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, customs delays, labor disputes, or transportation disruptions.
10. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Company Name: Guangzhou Luhang Technology Co., Ltd
Address: Room 604, Building A, No. 99, Fenghuang 4th Road, Huangpu District, Guangzhou
Phone: 15766063683
Email: 1007988455@qq.com
Website: https://landaviationtech.shop/